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Recommendations

“Craig was a delight to work with. He is an expert in his field and always had the answers to any question. He is extremely approachable and helpful. He understood that compliance is of utmost importance but also understood the need to ship product out on time and assisted me in doing both. Craig will be an asset to any company!”

September 10, 2009 Leslie Stephens , Program Manager , Motorola worked with Craig at Motorola (via LinkedIn)

“Craig is a bright, organised and very personable manager with a wealth of knowledge in the field of product approvals. In addition to managing a large number of approvals projects, Craig's support on the individual program level remains top notch and he always retains a professional working attitude. I would welcome the opportunity to work with Craig at any time in the future.”

February 28, 2008 Mark Harris , Program Manager , Motorola Mobile Devices worked directly with Craig at Motorola (via LinkedIn)

“Craig continuously proves himself to be a conscientious and diligent engineer. He shows great commitment to everything he undertakes and has a results and quality oriented approach to his work which is recognised as being exemplary both inside and outside of Motorola. Craig is a friendly open person and I hope to have the opportunity to work with him again in the future.”

March 28, 2008 Stuart Walker , Senior Validation Engineer , Sendo / Motorola worked directly with Craig at Motorola (via LinkedIn)

“Craig is an amazingly efficient and knowledgeable engineer within his field as well as an extremely hard worker. He is also a very approachable and helpful person who is always willing to help out. I wouldn’t hesitate in working with Craig in the future.”

March 20, 2008 Mahesh Mistry , Senior Validation Engineer , Motorola worked with Craig at Motorola (via LinkedIn)

Profile

A Senior Compliance Engineer with 15 years experience in the telecoms industry and a track record of over 70 successful product approvals. Confidence in working to tight timescales and budgets combine with strong internal and external communication skills and a proactive approach to "getting it done".

Key Skills

Thorough knowledge of the requirements of R&TTE, FCC, GCF, PTCRB, EMC and Safety

Logical thinker and problem solver with a high degree of attention to detail

Strong relationship building skills and the ability to communicate effectively at all levels

Prince2 Practitioner qualified

Career History

2009 Motorola Ltd
Senior Product Safety & Compliance Engineer

Reporting to the Senior Product Safety & Compliance Manager, this function involved managing the efficient approval of product to regulatory compliance, market certification and internal product requirements. The role provided a consultancy function to development teams along with project management of the approvals process.

Carried out the detailed planning of regulatory certification, safety, disability access and environmental compliance which enabled the successful approval and sale of over 90 products into worldwide markets

Created and maintained a web-based "information forum" which provided a self-help system for identifying regulatory approvals information and reduced the time spent identifying relevant information for both the compliance engineering team and their customers

Established a product markings database which provided the Product Safety & Compliance team with a single, up-to-date source of product labelling requirements by country and by product type. This database provided consistency across the team and reduced reducing the time taken to establish the information

Instigated and supported a policy change for vehicle power adapters to make regulatory certification to formal safety standards mandatory, following several delays to product approvals due to ongoing negotiations with import regulators. These policy changes resulted in the elimination of delayed product approvals

2000-2005 Sendo Ltd
Senior Approvals Engineer

Managed the complete end-to-end regulatory compliance and market certification process of the company's entire product portfolio and carried out product validation testing throughout the UK, Europe, China and Hong Kong.

Led the successful approval of over 80 mobile telephone products enabling sale into both the European and US markets

Controlled all aspects of planning, execution to plan and budget, management of test labs including negotiation of quotes, handling of all test samples and maintaining relationships with and making applications to regulatory bodies

Successfully managed the first PTCRB product approval which enabled the sale of the company's most successful handset (S251) into the US market (over 1 million units sold)

Planned for and carried out the company's first GCF product approval enabling sale into many UK and European carrier customers and leading to appointment as GCF Officer

Specified, created and maintained a web-based system of reporting all product approval status to the company (internal system). This enabled customers to access the status of their products throughout the life of the approvals process, giving multiple levels of reporting and allowing access to all related documentation

Successfully appointed BABT Certification Liaison Engineer (CLE) allowing first line, internal review of all ongoing product changes resulting in an efficient ongoing compliance process

1995-2000 Ericsson Mobile Communications Ltd Ltd
Shift Engineer

Led a team of over 30 technicians tasked with the diagnosis and repair of production and test-line product failures and for the monitoring and first line support of all automated test stations to maintain high (target of 85%) test yields

Consistently maintained a high (>80%) first time repair / rework success rate by ensuring a high level of motivation and focus through effective leadership

Continually achieved an excellent first time test yield (over 85%) through proactive management of test operators, rapid and accurate diagnosis of yield fluctuations and excellent working relationships with the support engineering function

Repeatedly attained the highest rate of reduction in rework 'work-in-progress' by effectively managing staff to pinpoint failure trends and to identify and correct root causes

Education & Qualifications

Prince2 Foundation & Practitioner, FGI Ltd, Warwick
IMDP: Post Graduate Certificate in Management, Nottingham Business School
BEng (Hons) Electrical & Electronic Engineering, Nottingham Trent University
BTEC ONC Electrical & Electronic Engineering, Arnold & Carlton College of F.E.